HOME / Frequently Asked Questions
WHERE WILL MY ORDER BE SHIPPED FROM?
Just Like Hero is a premium streetwear essentials brand based in Canada selling across the USA, Canada and 26 other countries around the world. When you order from the official Just Like Hero store, your order will be processed right away and will be shipped directly to you from one of our warehouses in Toronto or Montreal. We do NOT "dropship" any products. All orders are hand packaged by Just Like Hero staff in our facilities to ensure we exceed your expectations.
WILL CLOTHING SHRINK OR START PILLING?
No. All Just Like Hero clothing is produced using a 3-layer technology comprising of 70% cotton and 30% polyester interwoven to minimize shrinkage and pilling. This means they will look fresh far longer than most other garments. The best way to ensure a consistent fit is to follow the care instructions on your clothing tag.
ARE GARMENTS FREE OF TOXINS AND POTENTIALLY HARMFUL CHEMICALS?
Yes. Just Like Hero uses only OEKO-TEX STANDARD 100 certified materials. This certification guarantees that all fabrics used in our clothing has undergone rigorous testing against a comprehensive list of more than 350 potentially harmful chemicals. All clothing is 100% safe to be worn and enjoyed.
HOW CAN I PAY FOR MY ORDER?
After initiating the checkout process you will have the option to complete the payment using any major credit card from your country, Google Pay, Apple Pay or Shop Pay.
HOW CAN I TRACK MY ORDER?
You can track all of your orders in your Just Like Hero store account. If you do not already have an account, you can create one for free
here.
HOW CAN I CONTACT SUPPORT?
If you have any other questions not covered above, please send us an email at
support@justlikehero.us or contact us using the information on our
Contact Us page.
